In the world of e-commerce, where scale is critical, data is the only way to make informed strategic decisions. We pride ourselves on being data-driven in continuous attempts to grow, evolve, and remain ahead of the market.

As a Program Manager of the Funnel Management team, you will be leading & driving a team of Sr. Business Analysts and are responsible for analyzing data to identify opportunities in lead/opportunity generation, manage our CRM software and bring awareness of the product or offering on behalf of sales/marketing teams. The job requires you to analyze customer segments/profiles, end-to-end customer experience, key levers, and ROI, & market trends to identify opportunities for customer acquisition in the target market (USA). The role also provides the opportunity to travel to the USA to attend trade fairs & meet brands.

This role is based out of India and is a 100% remote position.

Responsibilities

• Drive & lead a team of highly motivated Sr. Business Analysts
• You drive solutions with the Operations, Tools, Insights, and Engagement teams to optimize the company’s ability to generate more revenue and improve customer acquisition.
• Develop and implement regular reporting of key performance metrics including forecasting, funnel analysis, and pipeline management.
• Compile and analyze data over time to forecast acquisition trends
• Review past acquisition data to determine trends in productivity
• Prepare accurate reports using data from internal and external sources
• Evaluate third-party data to determine best practices for company success
• Present actionable information and insights to team members and management
• Gather and analyze data in order to understand problems and address them proactively

Requirements

• Strong Team Management & Leadership Skills
• Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements
• High attention to detail and should be Impact focused
• Proven ability to deliver results in a high-performance & dynamic environment
• Exceptional written and verbal communication skills with the ability to present complex information clearly and concisely
• A high level of professionalism, integrity, bias for action and strong work ethic
• Ability to perform in a remote working environment
• Knowledge of data visualization or analytical tools would be an advantage

Qualifications

• Successful track record in leading and delivering sales & operational excellence projects
• At least 2 years of work experience in leading a team
• Management Degree from a top 20 business school.
• Ideally suited for 2014 / 2015 / 2016 batch graduates

Benefits

• 100% remote, work from home position
• Onsite travel to the US
• Ongoing training and growth opportunities
• Retreats, offsite team-building activities & conferences
• Medical, Accident Cover & Life Insurance
• Wellness, Home Internet & Skill Development Benefits